SOC as a Service Pricing 2026: SMB to Enterprise Tiers
SOCaaS is the catalog-pricing alternative to traditional MSSP contract negotiation. Tier bands, what is included by tier, and when SOCaaS beats traditional MSSP economically.
Quick Answer
SOCaaS tier bands run $12K - $120K/year, sized by employee count and coverage scope. Above $120K/year you are typically into traditional MSSP territory.
$12K - $30K
SMB (under 100 employees)
$30K - $80K
Mid-market (100-1,000)
$80K - $120K+
Upper-mid / enterprise
Tier-by-tier inclusions
| Inclusion | SMB | Mid-market | Upper-mid / enterprise |
|---|---|---|---|
| Coverage hours | 8x5 or 16x5 | 24x7 | 24x7 named-shift |
| Tier 1 alert triage | Yes | Yes | Yes |
| Active containment | Customer-approved only | Pre-authorised P1 actions | Pre-authorised P1 / P2 |
| MTTD SLA | 1-4 hours | 15-60 minutes | Under 15 minutes |
| MTTC SLA | Best effort | Under 4 hours P1 | Under 1 hour P1 |
| Vendor-provided SIEM | Included | Included | Optional (co-managed available) |
| Log retention | 90 days hot | 12 months hot, 7yr cold | 12 months hot, 7yr cold |
| Proactive threat hunting | No | 4-8 hrs/month optional | 16-40 hrs/month included |
| Incident response retainer | Surge rates | 20-40 hrs/yr included | 60-100 hrs/yr included |
| Compliance reporting | Basic | PCI / SOC 2 templates | Custom frameworks |
| Executive reporting | Monthly ops | Quarterly executive | Quarterly board-ready |
Tier patterns reflect typical SOCaaS provider catalog structure. Specific provider inclusions vary; always verify against the vendor's own tier matrix.
SOCaaS vs traditional MSSP decision matrix
SOCaaS wins when
- Organisation under 1,000 employees with standard coverage requirements
- No existing SIEM investment to preserve
- Onboarding speed matters (30-60 days vs MSSP 60-120 days)
- Predictable monthly tier pricing fits procurement model
- Standard compliance regimes (PCI, SOC 2) covered by templated reporting
Traditional MSSP wins when
- Organisation over 1,000 employees needing bespoke scope
- Customer owns Splunk / Sentinel / QRadar that must be preserved
- Exotic compliance regime (FedRAMP, IL5, CMMC L3) needing custom reporting
- Custom integration into proprietary internal systems
- Negotiated contract structure preferred over catalog tier pricing
Related cost references
Frequently Asked Questions
How much does SOC-as-a-Service cost?
How is SOC-as-a-Service different from MSSP?
What size company is SOC-as-a-Service designed for?
What is included in a typical SOC-as-a-Service tier?
When does SOC-as-a-Service beat traditional MSSP economically?
SOC-as-a-Service tier bands reflect practitioner write-ups and named-provider public catalog tiers. Common SOCaaS providers in the SMB-to-mid-market segment include Critical Start, Arctic Wolf, Huntress, UnderDefense, NuHarbor Security, Clone Systems, and CP Cyber. No per-provider price points cited. SecurityOperationsCost.com has no commercial relationship with any SOCaaS provider.