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SOC as a Service Pricing 2026: SMB to Enterprise Tiers

SOCaaS is the catalog-pricing alternative to traditional MSSP contract negotiation. Tier bands, what is included by tier, and when SOCaaS beats traditional MSSP economically.

Quick Answer

SOCaaS tier bands run $12K - $120K/year, sized by employee count and coverage scope. Above $120K/year you are typically into traditional MSSP territory.

$12K - $30K

SMB (under 100 employees)

$30K - $80K

Mid-market (100-1,000)

$80K - $120K+

Upper-mid / enterprise

Tier-by-tier inclusions

InclusionSMBMid-marketUpper-mid / enterprise
Coverage hours8x5 or 16x524x724x7 named-shift
Tier 1 alert triageYesYesYes
Active containmentCustomer-approved onlyPre-authorised P1 actionsPre-authorised P1 / P2
MTTD SLA1-4 hours15-60 minutesUnder 15 minutes
MTTC SLABest effortUnder 4 hours P1Under 1 hour P1
Vendor-provided SIEMIncludedIncludedOptional (co-managed available)
Log retention90 days hot12 months hot, 7yr cold12 months hot, 7yr cold
Proactive threat huntingNo4-8 hrs/month optional16-40 hrs/month included
Incident response retainerSurge rates20-40 hrs/yr included60-100 hrs/yr included
Compliance reportingBasicPCI / SOC 2 templatesCustom frameworks
Executive reportingMonthly opsQuarterly executiveQuarterly board-ready

Tier patterns reflect typical SOCaaS provider catalog structure. Specific provider inclusions vary; always verify against the vendor's own tier matrix.

SOCaaS vs traditional MSSP decision matrix

SOCaaS wins when

  • Organisation under 1,000 employees with standard coverage requirements
  • No existing SIEM investment to preserve
  • Onboarding speed matters (30-60 days vs MSSP 60-120 days)
  • Predictable monthly tier pricing fits procurement model
  • Standard compliance regimes (PCI, SOC 2) covered by templated reporting

Traditional MSSP wins when

  • Organisation over 1,000 employees needing bespoke scope
  • Customer owns Splunk / Sentinel / QRadar that must be preserved
  • Exotic compliance regime (FedRAMP, IL5, CMMC L3) needing custom reporting
  • Custom integration into proprietary internal systems
  • Negotiated contract structure preferred over catalog tier pricing

Related cost references

Frequently Asked Questions

How much does SOC-as-a-Service cost?
SOC-as-a-Service tier bands run $12K-$120K/year for typical organizations. SMB-tier SOCaaS (under 100 employees, basic monitoring): $12K-$30K/year. Mid-market-tier (100-1,000 employees, detection and response): $30K-$80K/year. Enterprise-tier (1,000+ employees, full coverage with threat hunting): $80K-$120K+/year. Above $120K/year is typically traditional MSSP territory where coverage scope expands beyond the SOC function alone.
How is SOC-as-a-Service different from MSSP?
SOCaaS is typically a packaged tier-based service with predictable monthly pricing, vendor-provided SIEM bundled, fast 30-60 day onboarding, and a fixed catalog of inclusions per tier. MSSP is typically a more customized, contract-led engagement where scope, SIEM model, response authority, and reporting are negotiated per customer. SOCaaS is the catalog-pricing model; MSSP is the contract-pricing model. SOCaaS suits SMB and lower-mid-market where standardization is acceptable; MSSP suits mid-market-to-enterprise where bespoke scope is required.
What size company is SOC-as-a-Service designed for?
SOCaaS is built for the under-1,000-employee segment where in-house SOC is not economic (full in-house SOC requires 8-15 FTEs minimum, $1M-$3M annual cost). SOCaaS at $30K-$80K/year delivers competent detection-and-response coverage at one-tenth the in-house cost, traded against less customization and vendor-provided SIEM rather than customer-owned. Above 1,000 employees, the decision shifts to traditional MSSP, hybrid SOC, or in-house depending on coverage requirements and budget.
What is included in a typical SOC-as-a-Service tier?
A typical mid-market-tier SOCaaS package includes 24x7 alert monitoring on vendor-provided SIEM, Tier 1-2 triage with sub-15-minute MTTD SLA, active containment for pre-authorised P1 actions, monthly operational reporting with MTTD / MTTC / alert volume trends, quarterly strategic review, 12 months hot log retention, 7 years cold log retention for regulated industries, false-positive tuning included, and named escalation contacts. Premium tier adds proactive threat hunting (typically 4-20 hours / month), incident response retainer, compliance reporting templates, and executive board-ready reports.
When does SOC-as-a-Service beat traditional MSSP economically?
SOCaaS beats traditional MSSP when (1) the organization needs standard SOC coverage without bespoke scope (no exotic compliance regimes, no custom integration into proprietary internal systems), (2) onboarding speed matters (SOCaaS 30-60 days vs MSSP 60-120 days), (3) the organization does not have an existing SIEM investment to preserve (SOCaaS comes with bundled SIEM, MSSP often expects customer SIEM), and (4) the predictable monthly tier pricing fits the procurement model better than negotiated MSSP contracts. The break-even is roughly: organizations under 1,000 employees with standard coverage requirements typically come out ahead with SOCaaS.

SOC-as-a-Service tier bands reflect practitioner write-ups and named-provider public catalog tiers. Common SOCaaS providers in the SMB-to-mid-market segment include Critical Start, Arctic Wolf, Huntress, UnderDefense, NuHarbor Security, Clone Systems, and CP Cyber. No per-provider price points cited. SecurityOperationsCost.com has no commercial relationship with any SOCaaS provider.

Updated 2026-05-11